Demo data — not connected to a live Partner account

Shopify Partner

Churn

Subscription churn rate, sources, and uninstall reasons

Derivedfrom Revenue + Installs

48,210 transactionsSynced Jul 15, 08:30 AM UTC

Avg churn rate

2.4%

Monthly merchant (subscription) churn rate

Last month churn

24 merchants

$1,152.00 MRR · Jun 2026

This month (MTD)

25 merchants

$1,200.00 lost so far · month in progress

Net MRR change

$280.00

Last month new − churned ± movement

Churn trend

Monthly subscription churn rate — each bar is that month only, not cumulative

Jun 2026

Where churn came from

19 merchants in Jun 2026 — attributed from Partner uninstall, freeze, and deactivate events

  • Uninstalled8 · 42.1% · $390.00
  • Billing lapse5 · 26.3% · $260.00
  • Frozen charge3 · 15.8% · $180.00
  • Billing deactivated2 · 10.5% · $90.00
  • Store closed1 · 5.3% · $60.00

Uninstall reasons

42 uninstalls in Jun 2026 — primary Partner survey reason per event

  • Too expensive12 · 28.6%
  • Missing features9 · 21.4%
  • Not provided8 · 19%
  • Found a better app6 · 14.3%
  • No longer needed4 · 9.5%
  • Other3 · 7.1%